Because these cookies are strictly necessary to deliver the website, refuseing them will have impact how our site functions. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer. You’ll need to re-verify the new email address. Click to enable/disable essential site cookies. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website. The lockout code is a single-use code to unlock your vehicle once and only once. Customers from the State of Washington are not eligible for a lockout code due to State regulations. 3 – Payments and enabling auto-pay Find your nearest alcohol interlock service centre using our interactive map to navigate to your state or territory. Service Centres. This site uses cookies. Contact. Don't suffer through it, make the switch to Smart Start Interlocks today. To receive a lockout or unlock code, visit the Client Portal and select Payments & Unlock Codes from the menu. If you need any assistance or have any questions, you can call our Customer Care Center at 800-880-3394. If you miss your service appointment or receive a violation, your Ignition Interlock will need to be serviced at a Smart Start service center to prevent a Permanent Lockout. Customers from the State of Massachusetts will have a fee for requesting a lockout code, whether it is requested by phone or via the website.If you have any questions about the fee amount or questions about how this is applied to your account, please contact the State Office below during normal business hours: Customers from the States of Idaho and Wyoming must contact the Smart Start Regional Office below to make an appointment prior to using the lockout code. Violation: Using Device Incorrectly. Before activating the lockout code, please review the following terms: Our Multilingual Customer Care Center is available 24/7 to answer your questions. Subsidy. Failing to calibrate the interlock monthly at any point in your 365 day program will result in a violation and an extension of your program. I advise people to get their ignition interlock service elsewhere." Click to enable/disable Google reCaptcha. We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. With an average car battery with a reserve capacity of 50 Ah this can last up to 6 weeks. Ready to get started with the Client Portal? Did you notice the small gear by your profile picture on the Dashboard? COVID-19 UPDATE: We are open for business! DO NOT enter the code until you are sure you can arrive at a Smart Start facility within the unlock time period. 7 Ways to Trick Ignition Interlock Device – An ignition interlock device is a device that is installed in a car as a safety measure so that the drivers cannot drive under influence. Changes will take effect once you reload the page. 100% Kiwi owned company, we make it easy for you! Low Cost Interlock also offers the only mobile warm-up app on the market, warm up your device remotely, before you get in your vehicle. Interlock devices connect to a car’s ignition system. This site uses cookies. Because these cookies are strictly necessary to deliver the website, refuseing them will have impact how our site functions. But this will always prompt you to accept/refuse cookies when revisiting our site. We bring to Australia technology from Smart Start Inc., America's leader in alcohol ignition interlock devices. If you miss your service appointment or receive a violation, your Ignition Interlock will need to be serviced at a Smart Start service center to prevent a Permanent Lockout. If you are an Oklahoma customer, please call the Smart Start Customer Call Center to request a lockout code at 1 (800) 880-3394. Customers from the State of South Carolina must first call the Smart Start Customer Call Center at (800) 880‑3394; we will contact the South Carolina program administrator for you, and if the South Carolina program administrator approves the request, we will provide you a lockout code. Overview. Factors which cause the battery to go flat are the same regardless of whether you have an Interlock Device installed or not; an aging battery or faulty alternator. Ignition interlock devices are added to vehicles to monitor the blood-alcohol level of drivers. If you blew a violation on Smart Start or another ignition interlock device, you may be wondering if you need an attorney for the interlock violation hearing. Your State regulations approve a 3-hour unlock code. Please contact the Washington State Patrol Impaired Driving Office at (206) 720‑3018 if you have any questions regarding this restriction. Only one (1) lockout code for a 6-hour period may be provided per service period. Our Multilingual Customer Care Center is available 24/7 to answer your questions. The Smart Start Interlock records every type of violation that occurs. There may be times that a vehicle with a Smart Start interlock device installed will need to be serviced by a mechanic. But this will always prompt you to accept/refuse cookies when revisiting our site. Products. 4 – Big reasons why the Client Portal helps you. Safety, reliability and ease of use have made this our most commonly used interlock device in Australia. If you have any service questions, our 24/7/365 Customer Care Center is available to you at (800) 831-3299. Please be aware that this might heavily reduce the functionality and appearance of our site. After you've been issued with an alcohol interlock sentence, you'll be given a 28-day disqualification. Thank you! You can read about our cookies and privacy settings in detail on our Privacy Policy Page. Customers from the State of Missouri must call their Smart Start State office at (800) 246‑3631 during regular business hours for their lockout code. Click on the different category headings to find out more. Smart Start interlocks will answer all your questions and queries. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. We need 2 cookies to store this setting. Click here to get answers. We only want your time with us to be successful and seamless. Welcome to Smart Start Interlocks. Remember that your password needs to be at least eight characters and include at least one number. Since these providers may collect personal data like your IP address we allow you to block them here. We're a company dedicated to improving road safety in Australia. Here are 3 reasons why you’d get locked out of your ignition interlock device: Failed Test. If you have more than one Smart Start device, make sure you select Ignition Interlock on the Payments & Unlock Codes screen. Then it’s time to take advantage of our new Client Portal, an online platform and mobile app available to you to manage your Smart Start program and device(s). Click on the different category headings to find out more. The shameless self-praise about their "excellent" customer service on their brochures leave me dumbfounded. Over the past ten years we have helped thousands of drivers successfully graduate from their alcohol interlock programs. The majority of all aborts are caused by improperly blowing into the interlock device. It typically unlocks your vehicle for a 6-hour period. Your interlock will detect even small traces of alcohol because of its accurate, alcohol-specific fuel cell technology. You can also change some of your preferences. However, it’s up to you to make sure you understand how to use it, so you can avoid ignition interlock violation penalties by misusing it. If your device goes into Permanent Lockout, you’ll want an Ignition Interlock Lockout Code. Customers from the State of Virginia must call the Smart Start Customer Call Center at (800) 880‑3394 to request an unlock code. 2 – Getting started It’s small and discreet – about the size of a cellphone – and it’s located on the driver’s side of your vehicle. We're better. If you fail the initial ignition interlock breath test, your vehicle won’t start. Are you a Smart Start customer? Check your state below to see if an Ignition Interlock Lockout Code is an alternative to towing your vehicle. You may start and stop your vehicle unlimited times within the unlock time period. We also use different external services like Google Webfonts, Google Maps, and external Video providers. Demonstrates how to use the SSI-20/30 Ignition Interlock Device with storage and trouble-shooting guided help. FAQ. The lockout periods vary by state. If your state allows Ignition Interlock lockout codes, you can obtain one right from the Client Portal. . We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. Your state regulations approve a 2-hour unlock code. We need 2 cookies to store this setting. Click to enable/disable Google reCaptcha. Once you pick up the vehicle, if there is a violation on the device please contact Smart Start to schedule a reset appointment. We'll remove your old device for free and replace it with our own. You can also change some of your preferences. How to pass a breathalyzer test. Sign up online or download the mobile app via the App Store or Google Play. If your unlock time period expires, you will need to tow your vehicle to a Smart Start facility at your own expense. It was developed to make installation, use and monitoring easier with a less-expensive and more discrete device. Smart Start is here to help guide you through this portion of your licence restoration process. Contact Smart Start when you are taking the vehicle in for service. If the device detects that your blood alcohol concentration is higher than the pre-programmed limit, it … In order to start the car’s engine, the driver must provide a breath sample on the breathalyzer attached in the ignition interlock devices. Click to enable/disable essential site cookies. Relationship with your alcohol interlock service provider starting to feel stale? After your fifth violation, you will be locked out of your device. Find out more About Smart Start Interlocks Australia. Please be aware that this might heavily reduce the functionality and appearance of our site. Home › Blog › Part 5: Ignition Interlock Lockout Codes and More on the Client Portal. Need to revisit your device training video again or have questions about the program or the Client Portal? We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. Page 22 Q: The ignition Interlock just aborts and I can’t start my vehicle. An Ignition Interlock Device (IID), also called a car breathalyzer, is typically installed in your vehicle as part of a legal requirement after drunk driving. If you refuse cookies we will remove all set cookies in our domain. Access all these perks under the Client Portal menu! Rest assured, if you do get a Ignition Interlock violation, you can always call our 24/7/365 customer care center at (800) 831-3299, including weekends and holidays, for help. We may request cookies to be set on your device. We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. For instance, your interlock can tell what your exact breath At Smart Start, we understand that violations could occur during your Ignition Interlock Device program. Your ignition interlock device is designed to be reliable and easy to use, to get you on the road as smoothly as possible. Check to enable permanent hiding of message bar and refuse all cookies if you do not opt in. These cookies are strictly necessary to provide you with services available through our website and to use some of its features. Obtain Ignition Interlock Lockout Codes; If your state allows Ignition Interlock lockout codes, you can obtain one right from the Client Portal. When this disqualification has ended, you'll need to get an alcohol interlock device installed in your vehicle. By continuing to browse the site, you are agreeing to our use of cookies. Immediately following your Smart Start Ignition Interlock device install, take your Notice Certificate and 2 pieces of identification to an ICBC Driver Licensing Office to receive your Interlock-restricted licence. Each state has specific requirements and procedures for the mechanic to follow. You can also access this screen by selecting Profile under the menu. The Smart Start Interlock model SSI-20/20 - 20/30 has a low current draw of only 20mA. The Smart Start Interlock models have a low current draw of only 20mA, similar to that of the radio. Your interlock licence conditions are that you: • Must have a BAC of zero at all times while driving • Only drive your nominated vehicle which is fitted with an approved alcohol interlock device • Take all breath tests the alcohol interlock requests • Ensure that your interlock is serviced when required under your program. Customers from the States of Iowa, Kansas, and Nebraska must call their Smart Start Regional Office at (866) 747‑8278 during regular business hours for their lockout code. To receive a lockout or unlock code, visit the Client Portal and select Payments & Unlock Codes from the menu. You can also change your physical address and your communication preferences. In most cases, the driver of the vehicle blows into … If eligible, schedule your interlock installation by clicking on the button below (or click here) or, call 1-844-432-4776. Otherwise you will be prompted again when opening a new browser window or new a tab. My take on living with a SmartStart ignition interlock device for 1 year. Inform the mechanic or shop they need to contact Smart Start for the bypass procedure. We have gone over several benefits you can enjoy from the Client Portal. Since these providers may collect personal data like your IP address we allow you to block them here. Changes will take effect once you reload the page. You are free to opt out any time or opt in for other cookies to get a better experience. Customers from the State of Arkansas must call the Smart Start Customer Call Center at (800) 880‑3394 to request an unlock code. If you’re ready to continue learning how else the Client Portal can benefit you, then read on! Due to security reasons we are not able to show or modify cookies from other domains. If you refuse cookies we will remove all set cookies in our domain. Part 5: Ignition Interlock Lockout Codes and More on the Client Portal, https://www.smartstartinc.com/wp-content/uploads/2015/06/Smart-Start-FAQ-National-General.jpg, https://www.smartstartinc.com/wp-content/uploads/2020/04/smartstartlogo-notagline-2020.svg. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. You can check these in your browser security settings. Customers from the State of Minnesota must call their Smart Start State office at (952) 224‑7050 during regular business hours for their lockout code. The most serious are alcohol-related violations. State lockout rules may change during the Coronavirus response. If you’d like to update your password, you can do so on the Change Password option under the menu. Mechanics working on vehicles with a Smart Start device installed should use the form below. These cookies are strictly necessary to provide you with services available through our website and to use some of its features. What about finding your nearest Smart Start service center? We pride ourselves on giving our clients the very best experience during their Ignition Interlock program with 24/7/365 customer service. By continuing to browse the site, you are agreeing to our use of cookies. Otherwise you will be prompted again when opening a new browser window or new a tab. You can read about our cookies and privacy settings in detail on our Privacy Policy Page. Need an interlock? Check to enable permanent hiding of message bar and refuse all cookies if you do not opt in. Due to security reasons we are not able to show or modify cookies from other domains. menu; Home. About Us. The SSI-20/30™ Series Ignition Interlock is the latest in ignition interlock technology from Smart Start, Inc. When you first enter your car, you are required to breathe into your ignition interlock device to even start the engine. Bob, thank you for choosing Smart Start as your Ignition Interlock Device vendor. If you’ve been pulled over on the suspicion of impaired driving or you have been courted ordered to have a car breathalyzer, formally known as an ignition interlock device installed in your car, you will need to be able to provide a breath sample. We’re ready to help you complete your alcohol monitoring requirements! If it allows an Ignition Interlock Lockout Code, we’ll get you on your way. Benefits of the Smart Start Client Portal. You are free to opt out any time or opt in for other cookies to get a better experience. This document is a service manual for certified installers of IID (Ignition Interlock Devices). Managing your Smart Start account(s) has never been easier. 1 – Introducing the Client Portal We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website. Big reasons why the Client Portal helps you. 21 reviews of Smart Start Ignition Interlock "This company provides terrible customer service. Customers from the State of West Virginia must call the Smart Start Customer Call Center at (800) 880‑3394 to request a lockout code.If you are requesting a lockout code for the second time, have been in lockout for 30 days or longer, or have been disqualified from the Interlock Program, the West Virginia DMV must approve your request. It is not recommended to tamper with a devise if you are not an installer and are not certified to handle the particular unit installed. While ignition interlock devices (IIDs) are pertinent to the health and safety of drivers on the road, preventing drunk drivers from harming themselves or others, there still lies the problem of people attempting to circumvent their IIDs to start their cars. We also use different external services like Google Webfonts, Google Maps, and external Video providers. You must wait a designated time — called the lockout period — before testing again. There are two different times you will take a test on an ignition interlock: The initial test, performed when you start the car. The Smart Start 20/20 has been designed with user experience at the forefront. Everything from the large keypad, ergonomic grip design, and remote unlocking options have been engineered to fit seamlessly into your everyday driving routine. If your device goes into Permanent Lockout, you’ll want an Ignition Interlock Lockout Code. This screen allows you to edit some of your account details like your phone number or email address. Remember that changing your email address means you are changing how you log-in to the Client Portal. Call customer service, 800-880-3394, for remote unlock.You will be required to return to a Smart Start of TN service center for a calibration and pay a fee.. Customers from the States of Michigan or Wisconsin must call their Smart Start Regional Office at (888) 234‑0198 during regular business hours for their lockout code. One reason why your ignition interlock device won’t let you start your vehicle is because you have alcohol on your breath. Customers from the State of New York must call the Smart Start Customer Call Center at (800) 880‑3394 to request an unlock code. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer. You can check these in your browser security settings. Make an appointment to stop by our Farmington store located at 902 San Juan Blvd, Farmington, NM 87401 within Smart Start – Farmington. We'll get you sorted. We’ll go over the rest of the options available to you that’s right at the tip of your fingers, whether you’re on your desktop, tablet or mobile device. We may request cookies to be set on your device.