NTS is scheduled to meet with AT&T at 1:00 p.m. on May 28, to address the Customer's trouble with her telephone service. NTS provided internet service to this Customer on a month-to-month term. For these reasons NTS will not agree to withdraw the account from collection. Therefore, NTS requests that this matter be closed. Apply Now. They continued to bill me for 2 months. For ten years my spouse and I were customers of NTS communications. When the equipment arrived, Vexus installed it and restored the customer's service. Always they answer we did not miss leading him and they say I quit them because I found cheaper rate I did not quit them for that reason I quit them when she said if you sign a contract we will lower your bill and if they kept the same prices I would've been fine in that time or lowered few dollars that will be no problem to me but it went from $92 or a $90 to over 100 Dollar let's quit circulating around each other it's very clear the reason I quit NTS If the contract wasn't to save money why I have to go and sign a contract when I called Sudden Link I was thinking that they could charge me close to $90 but for my good luck they gave me a price for $78 all taxes included instead saying we're sorry we screwed up somehow and in the future we would love to have your business again which always I like to support local businesses that's what I was expecting them with all my respect . NTS has recordings of their excuses and refusal to open new tickets for the noise on my line. Additional business phone $29.99 Write a review Sign in. Sharing is caring! NTS' Terms and Conditions of Service state that Customers will not receive refunds for a partial month of service. GLASS-INFUSED ALUMINUM DEEP VEE. When I finally was able to talk to *** the supervisor with NTS, she said the problem was inside wiring or equipment. We also sell Telephone systems and equipment. It is very frustrating because you cannot trust the people and this business. Vexus Fiber Lubbock, TX ... .Ability to work scheduled shifts as designated by management to meet business needs.Meet minimum quality assurance review standards as described by management. I disconnect my internet service with them since first week of February. Vexus Fiber Save Job. Vexus Fiber. But NTS still charged and collected from my bank on February and March with the whole amount of $48.20/month. 6. BBB reports on known marketplace practices. I am loosing my business income and my waitress are not making the tip they normally made. Get Accredited Login Welcome to BBB Great West ... Access the headquarters listing for VEXUS FIBER here. BBB Business Profiles generally cover a three-year reporting period. Average Vexus Fiber hourly pay ranges from approximately $11.88 per hour for Dispatcher to $16.79 per hour for Field Technician. I tried to explain to *** what *** is stating in #3 above; she kept saying he could not change anything inside my house. Headquarters4006 W Loop 289, Lubbock, TX 79407-3738, Need to file a complaint? But no response. NTS technicians determined on several occasions that the Customer's trouble related to the Customer-owned/provided router. If I could give a negative star to them I would..... :( NTS has offered to let the Customer pay the charges in installments. I tried to explain I would like for NTS to remove kitchen jack wire from dmark to prove it is not my kitchen wiring at fault here. NTS refuses to address the blatant sabotage, harassment, poor customer service, and false accusations made by ATT against me; they have used every excuse possible to disconnect my dsl, which was actually disconnected 3/26/19 with both companies saying they couldn't support it? I have NTS for my internet and I give a 5 because of the speed, pricing and reliability. NTS regrets its error and apologizes for any inconvenience it has caused. Horrible. Limited time deal. When I asked her "Are you threatening me?" We did not contact the right away because it could be a temporary issue. NTS does not have any control over the information that is displayed on the receiving person's caller ID. I then told them I would be canceling my service before my May billing cycle started on the May 5th and she said they would not refund me even though I was canceling service before my billing period. I got a bill again for that will be collected in May for $48.20. Many other village residents have the same buzz noise on their lines. We traded in … When I asked them when that would be completed, they told me 24-48 hours. length of 290 ft ending at handhole at coodrinates 33.594022 -101.818253. AVX. Billing and service I'm being charged for they are not providing, The Customer complains about problems with billing and caller ID. Vexus Fiber Save Job. In addition, NTS has completed its review of the account and will issue a credit of $222.17. . Previously with NTS long distance calls were 3cents a minute. The latest videos from Texomashomepage.com. The latest videos from Texomashomepage.com. because They send me to Collection AGency what ever it take with me I am not going to let them do that. However, NTS records show that Customer service personnel mistakenly represented all charges would be credited. MODELS. However, as stated previously, NTS has credited all charges to demonstrate its good faith in this matter. If Vexus fiber needs me to provide my income then I will be more than happy to do and get what I suppose to be credited for. Vexus has communicated with the customer and agreed to refund $80.42 to the customer's card. You’ll need to check with your specific address, but both AT&T and Frontier offer some fiber-optic internet access in Houston. However, more often than not, we would not get any orders through "Waitr" in real time. I was told now they would be 49cents a minute. Human Resources Director Vexus Fiber Lubbock, TX 2 hours ago Be among the first 25 applicants. When *** from NTS called to see if noise was repaired I told him it was not completely gone but I could tolerate it if it does not get any worse. NTS provides service to this Customer over leased facilities from AT&T. Well it did not happen up to this date 4/18/18. Constant buzz on line, every time ATT repairs the buzz 4 NTS, they disconnected dsl that is on separate loop. Basically I was given a runaround with no help. Vexus had to order equipment to replace it. I got an automatic bank draft from them every month. Fast forward to today, I received a bill for $1933.02 for service that was cancelled in May 2019. I was paying 95$ with No Contract with Contract 101.00 They lied to do the Contract. The early termination fee is justified. See specifications for package details and overall value. Billing Adjustment Don't expect them to be around too long. After a year or two, then all bets are off. Plus, with our whole-home DVR solution, you can watch your recorded programming in every room of your home. They tell me that their system just has not updated it will not get the money. 1 Vexus Business development executive jobs in Abilene, TX. NTS provides service to this Customer via facilities leased from AT&T and must rely on AT&T to make all needed repairs. On March 2020 they became Vexus Fiber. They need to be more customer oriented. I also asked to speak to a manager and they refused. However, the same day it was restored, the customer's service went down again due to a secondary electrical problem. He told me it would be about the $215 give or take a little. 5-10-18 billed for entire month; would not prorate bill Read 5,157 Reviews Telecommunications company that offers phone, internet, and cable services for homes and businesses.