I just can not understand why they keyboard which is wited usb does not connect with the desktop but works fine on any other computer. Now if you can restore to the previous Windows version without encountering … Should I take the drive out and try to find another place to test it? To continue using the notebook, connect a USB wired keyboard to a USB port, and then restart the computer. The first basic thing to do is unplug the PC and then unplug everything else. First power up the machine in laptop mode, as opposed to tablet mode. VerticalScope Inc., 111 Peter, Suite 901, Toronto, Ontario, M5V 2H1, Canada. If your BIOS is not currently set to Enable legacy USB support, a USB keyboard will not work. The touch pad, mouse, and keyboard should all be working … Why Windows 10 bootable USB not working? Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Thanks for your help, I'll be back after I sleep. At this point windows does not load so i am trying to put the option to boot from cd-rom as a first option because when it says 'press any key to continue booting' i can not press so it boots the hard drive with the corupted windows. The keyboard works in BIOS. Why did “Choose your keyboard layout” screen occur and how to get rid of it. I wanted to fully reset my windows 10 PC, so i did. You may try removing the keyboard from the system and try powering it on to check if it boots faster or not. Your build so I assume you're ok with that? 1. The keyboard (USB) works perfectly at the BIOS stage of startup, does not work during GRUB, but works again from the Ubuntu login onwards. I take it as a privilege to share this platform with you. Let me know how this goes and do keep me posted about it. The wired USB keyboard should help you access the bios without hassles. Hi David. I understand that you are not able to access the bios with the keyboard. Perfectly normal. Hope this helps. While the upgrade is running, Windows restarts to a screen that leave you to “Choose your keyboard layout”. This problem can occur under either of the following conditions: If USB legacy support is disabled in the basic input/output system (BIOS), or the BIOS does not provide USB legacy support. If you shutdown your computer, unplug it from electrical outlet, and temporarily disconnect your HDD, you should be able to regain access to the BIOS. If I did, it would have been switching boot device priority between hd's and dvd drive. that the computer is working.You've been simply amazing and meticulous in your troubleshooting paying thorough attention to detail. Error message (if any) This should take you to the startup menu. If you have any other questions about posting in the community, please feel free to send me a private message! -> Flip the screen over to tent mode and let the screen rotate and settle for a few seconds. Instead, just like you, I am eager to ensure that the problem gets resolved. It started to install, but windows has to restart a few times and the first time it restarted it got stuck at the mobo splash screen again. ... 1.4v Xbox Stuck at iND-Bios splash screen, it was working perfectly fine yesterday. ... An external keyboard connected to a laptop will not work in the BIOS … Start tapping the correct key as soon as you start the computer. No matter what i did the desktop is not recognizing the keyboard. Since i have no ps2 port and my only option is usb i cannot anable usb ports from bios since i cannot access bios. Try reset the Bios and discharge reset the PC and see if working again: Unplug the power cord, pressing the power button over 20 seconds do not let go to discharge the mainboard, this will also reset the PC. I have tried a hard reset and the computer is still not recognizing they keyboard. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. Take care now and have a superb week ahead. 4.Exit saving changes and check if you’re able to Fix Mouse and keyboard not working in Windows 10. It is good news, looks like your system does recognize the HDD but the W7 boot on it is messed up. Now when i start the PC I get the screen with the language setup, time zone etc.. 2. Take care now, stay healthy, keep smiling big and do have a blessed year ahead. The correct key should be displayed on the start up screens. You don’t need to enable the USB ports to access the bios. From this point, you may choose to use troubleshooting options, but they would not actually help you. I am able to boot into Safe Mode (and Safe Mode With Networking) but in every instance I am unable to use my keyboard at the login screen. I have tried the keyboard on laptop and it works perfectly. Plug the power cord back and try. The problem here is that we do not know what caused it. Operating System installed (if applicable) When the on-screen keyboard is activated, you can see the black screen keyboard displayed on the screen. I reboot it, and the mouse and keyboard don't work, and I am stuck on the BIOS screen. I have managed to reinstall Windows 7. You have asked me the reason that i am trying to access bios. Okay, so I got a new HDD recently (if this could be of relevance). However, neither my mouse nor my keyboard are working. I've previously used the CMOS jumper to reset it. If you have not boot HDD or DVD but start-up and choose to go into BIOS (pressing F8 etc), does that work normally? Hope this helps. There is no bios button on motherboard. If you have no previous "logged" experience on how fast your pc should boot to BIOS when you tell it to... then that won't work as a test. Hold the power button in for 15-20 seconds. Brilliant stuff. • Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router. If the Windows 8 Charms menu does not open, the keyboard might be bad. The keyboard also does not operate until after about 10 minutes, allowing me to f8 into the boot device and choose the win7 cd. I am not sure where the problem might be. Service or replace the integrated keyboard in the notebook. some keys on the keyboard will not work. For a better experience, please enable JavaScript in your browser before proceeding. Pressing F10 as soon as you power on the computer should help you access the bios. 1.Turn off your PC, then turn it on and simultaneously press F2, DEL or F12 (depending on your manufacturer) to enter into BIOS setup. HP Solution Center not working : Adobe Flash Player Error and Unable to scan, Simply ask a new question if you would like to start the discussion again, http://support.hp.com/za-en/document/c01463028, http://support.hp.com/in-en/document/c00364979, https://support.hp.com/in-en/document/c02491515. For me to assist you with accurate information I would require more information regarding this. Your HDD is probably either corrupt or failing. Here if you press the F10 key it should take you to the bios. Let me know how that works out, keep me in the loop and Good luck! Obviously, this may have been a mistake, but unfortunately the deed is done. Then THIS is your fucking video!! Please perform all these steps patiently as it is critical to resolving the issue. Now you have to open the disc drive and... To select the priority boot device by using functions key F12/Del/Esc/F9 as instructed on BIOS settings. Restoring an existing image could mean you'd just get the same thing again soon. The funny part is no matter what button i press in the booting the Num lock button remains on.